Recent Posts

Why SERVPRO? Our Restore vs. Replace Philosophy…  

2/14/2019 (Permalink)

Why SERVPRO Why SERVPRO? Our Restore vs. Replace Philosophy…    Restoration, rather than replacement, where possible saves our customers thousands of dollars.

The insurance and restoration industries have performed multiple studies that conclude restoration has many advantages over replacement.  As a preferred mitigation vendor for most major insurance companies we are charged with a duty to restore whenever possible.

The major advantage to restore vs. replace is cost. In almost any situation, restore saves a tremendous amount of money compared to replacement.  One area where we can generate huge savings in a water loss situation is drying of hardwood floors instead of replacing them.  Even after incurring the cost of air movers, dehumidifiers and even specialized equipment usually there is a 45%-75% cost savings over replacement.  Another common example would be the drying of carpet and/or drywall.  Again using air movers and dehumidifiers and following the science of drying we can often save 75%-90% over replacement cost.  You can imagine how quickly these savings add up.

Another advantage of restore versus replace is time savings and business interruption savings. Drying a structure usually takes an average of three to five days. After our drying is completed, you or your customer should be back in their house or business right away. Back, as we like to say, “Like it never even happened.”  If you look at the alternative which is replace, you or your customer will have to wait weeks or even months to get back into their home or business while construction is going on. This leads to expensive hotel bills for residential customers or catastrophic business interruption costs for commercial customers. Either way you are talking a great deal of money, time and inconvenience! 

For these reasons we at SERVPRO look to restore whenever we can and whenever it makes sense.  We accomplish this by not only using our extensive training, knowledge and resources but also by responding immediately so that the impact of the water or fire damage is reduced.

If you have water damage at your home or place of business, call SERVPRO of Fernandina Beach/Yulee right away at 904.729.2401.

Water Main Floods Power Plant Offices in North Jacksonville

2/8/2019 (Permalink)

Commercial Water Main Floods Power Plant Offices in North Jacksonville Some 30,000 square feet of water had flooded the office space and workshop of this North Jacksonville power plant.

When a water main in the ceiling busted and flooded the office space and a workshop of a North Jacksonville power plant, SERVPRO of Fernandina Beach/Yulee/North Jacksonville was called in to help. Unfortunately the incident happened shortly after closing hours and flooded overnight--so before we were called in, some 30,000 square feet of water had flooded the space. SERVPRO of Fernandina Beach/Yulee/North Jacksonville arrived immediately to the scene and extracted the water and began the drying and cleanup process.

Cleaning a flooded company property following water damage is a daunting task. Not only do you have to restore the property itself, but all the affected items such as office furniture and electronics as well. 

Following are some of the considerations following a commercial water damage situation.

Types of Water Damage

Understanding the different types of water damage can help expedite the process and ensure the appropriate cleanup measures are taken. The three main types of water damage are clean water, gray water, and black water, ranging from least to most dangerous respectively.

1. Clean water is the least harmful of the three and is usually caused by a broken pipe, outside leak, or water overflowing from an appliance.
2. Grey water is basically contaminated clean water and requires a few safety precautions to protect against any bacteria that may exist. 
3. Black water is the most hazardous type of water damage and requires specific safety measures to protect clean-up crews. Water damage from black water is usually best handled by a professional cleaning service as the contaminants can range from bacterial disease, chemicals, and toxic materials. 

Cleaning Office Items

After determining the cause and severity of the damage, you can better chart a course of action for replacing the items in the flooded company building. The majority of office items fall into three main categories: furniture, paperwork, and electronics. 

1. Cleaning and replacing furniture. Any affected fabric furniture items may need dry cleaning following water damage. Wood items can usually be restored with sanding and refinishing, depending on the extent of the damage. 
2. Restoring paper items. Paperwork can take a significant effort to dry and restore. Drying documents, binders, or books using dehumidifying or vacuum freeze-drying processes can help restore these items. 
3. Handling electronics. Many electronic items also benefit from air drying and dehumidifying. It is typically important to handle these items carefully and quickly to help prevent corrosion or any further damage. 

Getting your commercial property back in order doesn’t have to be a total loss. If you are affected by a flooded commercial property in the  Jacksonville/Fernandina Beach area, make sure to consult a professional clean-up crew as soon as possible to help ensure proper and thorough cleanup. Call SERVPRO Fernandina Beach/Yulee at 904.729-2401.

Choosing a Commercial Water Damage Repair Company in Nassau County/North Jax

2/1/2019 (Permalink)

Commercial Choosing a Commercial Water Damage Repair Company in Nassau County/North Jax When your commercial property is affected by water or flooding, the source of water needs to be addressed before water damage repairs can begin.

Commercial Water Damage Repair

As a business owner, you know that any type of water damage can be detrimental to your business. It is crucial when faced with a water damage loss that you can resume normal operations as soon as possible to protect your business. If your business is forced to close until water damage repairs are complete your short-term losses will start to add up and your customers may find somewhere else to go which could cause you to lose their business long-term.

SERVPRO of Fernandina Beach/Yulee specializes in commercial water damage repair and can help ensure that damages are kept to a minimum, reducing your total losses. Commercial businesses have unique needs when it comes to water damage repairs and the best way to protect your business and its assets is to leave water damage repairs to the pros.

What to Do If Your Property Floods

When your commercial property is affected by water or flooding, the source of water needs to be addressed before water damage repairs can begin. Water damage can affect expensive or specialized equipment and inventory, and losses can quickly add up to thousands of dollars. If your property floods, quick action is necessary to mitigate the damage. SERVPRO of Fernandina Beach/Yuleeis always ready to respond.

Whenever your business is affected by water damage, a fast response is necessary. SERVPRO of Fernandina Beach/Yulee provides emergency, 24/7 service and has the equipment and personnel it takes to get your business up and running quickly. SERVPRO is a trusted and experienced commercial water damage restoration company that delivers quality customer service and exceptional water damage repair service for commercial businesses.

In an event of a disaster call SERVPRO of Fernandina Beach/Yulee at 904-729-2401. Our water restoration team is available 24 hours a day, 7 days a week, 365 days a year!

Freeze Watch Issued for North Florida/South Georgia

1/29/2019 (Permalink)

Water Damage Freeze Watch Issued for North Florida/South Georgia All it takes is a few hours of freezing temperatures for your pipes to freeze.

According to the National Oceanic and Atmospheric Administration (NOAA) and the National Weather Service, the Polar Vortex is affecting more than the Midwest and Northeast.

Though our local temperatures are supposed to reach the low 60’s today, there has been a freeze watch issued for tonight. Here’s the actual bulletin.

Freeze Watch


National Weather Service Jacksonville FL 

Tue Jan 29 2019

Inland Duval-Bradford-Clay-Gilchrist-Alachua-Coastal Nassau- Coastal Glynn-Coastal Camden- Including the cities of Normandy, Ortega, Riverside, San Marco, Starke, New River, Doctors Inlet, Lakeside, Bellair, Middleburg, Orange Park, Trenton, Gainesville, Gainesville Airport, Newnans Lake, Amelia City, Fernandina Beach, Yulee, Jekyll Island, Glynn Haven, Sea Island, St. Simons, Country Club Estate, Dock Junction, Dover Bluff, Kingsland, and Dungeness


* TEMPERATURES...Lows in the lower 30s.

* TIMING...Late tonight into Wednesday morning.

* IMPACTS...Freezing temperatures could kill sensitive vegetation.

PRECAUTIONARY/PREPAREDNESS ACTIONS... A Freeze Watch means sub-freezing temperatures are possible for at least 2 hours. Precautions may be required to protect plants, pets and those vulnerable to the cold if a freeze warning is issued.

Though it’s unlikely some areas of North Florida and South Georgia could get frozen pipes. Water pipes in houses in southern climates often are more vulnerable to winter cold spells. The pipes are more likely to be located in unprotected areas outside of the building insulation, and homeowners tend to be less aware of freezing problems, which may occur only once or twice a season.

All it takes is a few hours of freezing temperatures for your pipes to freeze.

Letting a faucet drip during extreme cold weather can prevent a pipe from bursting. Opening a faucet will provide relief from the excessive pressure that builds between the faucet and the ice blockage when freezing occurs. If there is no excessive water pressure, there is no burst pipe, even if the water inside the pipe freezes. A dripping faucet wastes some water, so only pipes vulnerable to freezing (ones that run through an unheated or unprotected space) should be left with the water flowing. The drip can be very slight.

Here are some helpful hints to help you avoid problems:

  • Keep one or two faucets dripping
  • Direct warm air to any colder areas of your home
  • Leave cabinet doors open to allow warm air in--especially if your kitchen sink is on an outside wall
  • Disconnect your hose from the outside faucet
  • Seal leaks that allow cold air into your home where pipes are located

Water damage caused by frozen pipes can be one of the most damaging problems a homeowner can face. Most homeowners insurance will cover damage resulting from a frozen pipe provided you can prove that you took measures to prevent the pipe from freezing.

The good news is that SERVPRO of Fernandina Beach/Yulee will be here to help 24/7 if you run into frozen pipes and resulting water damage problems. Call us at 904-729-2401.

Need Water Damage Cleanup in Nassau County/North Jacksonville? Call the Experts at SERVPRO of Fernandina Beach/Yulee

1/18/2019 (Permalink)

Water Damage Need Water Damage Cleanup in Nassau County/North Jacksonville? Call the Experts at SERVPRO of Fernandina Beach/Yulee You never want to see water coming out of your baseboards. Call SERVPRO to make water damage cleanup emergencies "Like it never even happened."

A pipe leak at a hotel near Jacksonville Airport causes water damage, a burst water heater floods a homeowner's property in Oceanway, a roof leak at a Church in Callahan, flooding from fire rescue efforts at a business on Amelia Island...Or a malfunction in the installation of a tankless water heater creates water damage at a Fernandina Beach condo, but the unit’s water shut-off valve is stuck, and no one knows how to turn the water off to the building.

Water damage happens…more often than you’d think and often when you least expect it. The consequences can be devastating. We are the water cleanup professionals. If your Fernandina Beach/Yulee/North Jacksonville property has water damage caused by flooding or water leaks, we at SERVPRO of Fernandina Beach/Yulee have the experience, expertise, and equipment for complete water extraction and water restoration of your property. We are water restoration specialists: Whether the source is plumbing/pipe breaks, appliances, sprinklers, or sewer back-ups, we can cleanup your water damage and restore your home or commercial property. Our water removal, cleanup, and restoration process also provides validation and documentation that your property is dry and the water damage is restored.

Plus, we work with all insurance companies. We offer 24/7 emergency service to address your water damage situation quickly and with a sense of urgency. We get there fast and remove the water fast! And we serve the North Jacksonville, Fernandina Beach and the surrounding areas, including all of Nassau county.

Have Water Damage and Need Water or Flood Cleanup?
Call Us Today – (904) 729-2401

Here are some water damage tips to help you know what to do and what not to do when you have water damage issues and need water or flooding remediation, cleanup, and restoration services. Here's a blog on how to find the water shut-off valve. Call us at 904.729-2401 and we’ll take care of your water damage emergency…”Like it never even happened.”

Where to Look for Water Damage

1/17/2019 (Permalink)

Water Damage Where to Look for Water Damage Buckling floors can be a sign of water damage.

Flooding is common in Florida, but water damage can come from many different places and is not just a problem for people living on the coast. While the damage from a flood is pretty apparent, there are many ways water damage can happen to your home when you don’t even realize it.

Here are some common causes of water damage and how you can spot the warning signs.

Weather is a common cause of water damage. Rains cause flooding that can get into your home. Even if it isn’t raining or snowing there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of basements, bathrooms, and other damp areas of your home that don’t get much airflow.

Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

So if these are all the ways water can sneak into your home, what are the signs of water damage?

Here are a few warning signs that you have a water damage problem in your home.

Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew you might have a water issue.

Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call a professional to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds its way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

If you notice your home has water damage call the experts at SERVPRO of Fernandina Beach/Yulee at 904.729.2401.

Got Mold in Fernandina Beach/North Jacksonville? Better Call SERVPRO  

1/14/2019 (Permalink)

Mold Remediation Got Mold in Fernandina Beach/North Jacksonville? Better Call SERVPRO    Mold thrives under the right high humidity found in North Florida.

Mold remediation is one of our primary areas of expertise here at SERVPRO® of Fernandina Beach/Yulee. We have the training and experience to contain the infestation, scrub spores out of the air, remove the contaminated materials, and help prevent future microbial growth.

A Moldy Situation

Imagine you were cleaning out a storage closet at work, and you found mold growing on the back wall. Maybe a leak supplied the water that created an ideal situation for microbes to grow in this closet. Once you identified and resolved the source of the leak, you would still want to contact a professional to mitigate the mold and ensure healthy air for your family or employees to breathe.

Containing the Infestation

When SERVPRO® franchise professionals begin a mold job, our first concern is to contain the mold infestation. The mold you can see is only a small part of the danger posed to building occupants. Mold reproduces by releasing invisible spores into the air. These spores pose the real hazard for those who breathe the air in the infested building. Therefore, we begin by preventing air from the contaminated area traveling to other parts of the building.

Scrubbing Mold Out of the Air

Each job is unique in its challenges and solutions. However, in most cases, a SERVPRO® mold mitigation team will set up a containment barrier and create a negative air situation inside the infested area--essentially a vacuum that ensures air only flows into and not out of the contained area while the air scrubbers filter the spores and other contaminants from the air.

Removing Contaminated Materials

Organic materials like drywall, carpeting, and ceiling tiles must be removed and discarded once they become contaminated with mold. This is why we encourage people to contact us immediately after a water loss to dry all the materials before microbial growth begins. Blowing a fan across moldy materials hoping to dry them and save them spreads mold spores in the air and increases the health risk to building occupants.  

Inhibiting Future Growth

SERVPRO® franchise professionals can never promise to prevent all future mold growth. Mold spores are everywhere in the atmosphere, and they take root and thrive whenever they find the perfect mix of moisture, food (organic materials) and temperature. However, our team does have several products that discourage microbial growth. Once your moldy materials have been removed and the air has been scrubbed to reduce the concentration of spores, we can apply one of these anti-microbial agents to help protect your building’s structural elements.

Call SERVPRO of Fernandina Beach/Yulee for Mold ASAP

When you see mold, remember you cannot see the biggest threat that mold presents. Contact our Fernandina Beach/North Jacksonville mold remediation team at 904-729-2401 for an inspection and good advice about protecting yourself, your family or other building occupants until the mold is removed and the air is clean again. 

Control Humidity to Prevent Mold Growth

1/2/2019 (Permalink)

Mold Remediation Control Humidity to Prevent Mold Growth In high humidity areas like Florida, your home can experience mold damage without leaky pipes or a damaged roof.

When you live in a subtropical area, like Florida, the high humidity both outside and inside can have consequences far beyond personal discomfort. Given the right combination of free floating microbial particles and ambient moisture, the interior of your home can exhibit significant mold damage, even without leaky pipes or a damaged roof. SERVPRO of Fernandina Beach/Yulee can help you evaluate whether the mold damage you are experiencing in your home is traceable to simple high humidity or if other sources of water need to be uncovered. We also then will work with you to use a variety of techniques to reduce the moisture levels of the air within your house so that fungal growth will be reduced, slowed, and then halted. 

Existing mold damage linked to high humidity in Fernandina Beach and North Jacksonville should be treated with the EPA approved procedures. Our SERVPRO of Fernandina Beach/Yulee mold remediation technicians are well trained in this best-practices methodology. Containment, cautious but thorough removal, and proper disinfection will bring the microbial activity to a baseline where no future growth is expected. As long as you are careful to monitor the humidity, mold spread should cease.

The Mold Remediation Process

Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for a “typical” mold remediation infestation:

  1. Emergency Contact -  Call us at (904) 729-2401
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Here are some tips to follow to control humidity to prevent mold problems:

The level suggested for the interior relative humidity of your home is 60 percent or less to discourage mold growth. Do not guess to maintain this level. Invest in a good quality hygrometer to be certain your humidity levels are within the parameters that will discourage mold growth. 

To reduce the moisture content of the air within your home, make sure all exhaust fans are working properly in high moisture generating rooms like the kitchen, bathroom, and laundry areas. Be sure all family members are using them regularly when cooking, showering, and washing clothes.

Dryers should vent to the outdoors. Remember to run air conditioners regularly as they remove moisture from the air. Do not use vaporizers or humidifiers in the house. If all of these measures do not reduce the humidity to proper levels, invest a dehumidifier to reach and then maintain that 60 percent standard. Be sure all equipment used to reduce humidity is checked for proper drainage of the water removed from the air. Empty the water condensed as needed or set up the machine to discharge into a sink or drain.

Following these steps will help to prevent mold issues.

If you do experience mold problems, SERVPRO of Fernandina Beach/Yulee is a Florida-Licensed Mold Remediator. In the state of Florida, any person or company advertising or representing oneself to be a mold remediator—or taking samples for purposes of testing for the presence of mold—must have a license. SERVPRO of Fernandina Beach/Yulee is licensed; Our license number is MRSR450. A licensed contractor has the training, expertise and experience required to do the job well, safely and to code.

If you have mold issues call, us at 904.729.2401. We’ll make it "Like it never even happened.”

Safe Holiday Cooking

12/20/2018 (Permalink)

Fire Damage Safe Holiday Cooking Follow these tips for safe cooking of your holiday feasts!

During the holidays, families get together to celebrate the season by preparing a delicious feast, but if you don’t practice safe cooking habits, your happy holiday could become hazardous very quickly.

According to the National Fire Protection Association, cooking is the main cause for home fire and injuries, with Thanksgiving and Christmas being the peak days for cooking-related fires. 

Review the following safety tips to help ensure you can enjoy a safe holiday.

  • Never leave cooking food unattended—stay in the kitchen when frying, grilling or broiling food. If you must leave the kitchen for even a short period of time, you should turn off the stove.
  • Check food regularly while cooking and remain in the home while cooking. Use a timer as a reminder that the stave or oven is on.
  • Keep the kids away from the cooking area. Enforce a “kid-free zone” and make children stay at least three feet from the stove.
  • Keep anything flammable—pot holders, oven mitts, wooden utensils, paper or plastic back, food packaging, and towels or curtains—away from the stove, oven or any other appliance in the kitchen that generates heat.
  • Do not wear loose clothing or dangling sleeves while cooking.
  • Clean cooking surfaces on a regular basis to prevent grease build-up.
  • Purchase a fire extinguisher to keep in the kitchen. Make sure you know proper use of extinguishers.
  • Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.
  • Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas and inside and outside bedrooms. Use the test button to check it each month. Replace all batteries at least once a year.

We at SERVPRO of Fernandina Beach/Yulee wish you a safe and happy holiday season!

Leaking Sliding Glass Doors of Fernandina Beach Condo Cause Water Damage

12/14/2018 (Permalink)

Water Damage Leaking Sliding Glass Doors of Fernandina Beach Condo Cause Water Damage If you have water damage, call SERVPRO of Fernandina Beach/Yulee right away to prevent further damage and mold growth.

A severe storm with high winds and significant rainfall impacted the sliding glass doors in this beachfront condominium. The house was a rental and no one was aware of the leak for several days. Water from the leak seeped into the adjoining walls and down three floors. After fixing the source of water intrusion, we removed the affected drywall of adjoining walls and thoroughly dried the affected area.

If you have a problem with water leaking from your sliding glass doors, it will usually be on the bottom track threshold of the non-stationary door. The easiest way to prevent leaks is to keep your tracks free of debris and your plastic or metal rollers clean. If the tracks are dirty, the doors can become misaligned and water can easily seep into the home. 

If you have water damage, call the professionals at SERVPRO of Fernandina Beach/Yulee at 904.729.2401 right away. Timely mitigation is the key to preventing further damage and/or mold growth.