Recent Why SERVPRO Posts

SERVPRO of Fernandina Beach/Yulee Delivers Satisfied Water Damage Customers

11/16/2018 (Permalink)

Why SERVPRO SERVPRO of Fernandina Beach/Yulee Delivers Satisfied Water Damage Customers At SERVPRO Fernandina Beach/Yulee, our goal is to make water damage events less stressful and "Like it never even happened."

SERVPRO of Fernandina Beach/Yulee Strives for Excellent Customer Satisfaction on All Jobs

There’s no better answer to “Why SERVPRO?” than the glowing reviews and testimonials from our satisfied customers. Here is one review we received from a couple who recently suffered a water loss.

“I cannot say enough about this company and the staff they employee. I really didn’t know that companies like this still exist in this line of work that have such high standards and professionalism. We had a bad leak in our new home that I have been trying to get fixed for over a year. After 4 roof repairs the and having to deal with 3 different contractors, a roofer, drywall company and a painter on several different occasions my builder finally sent SERVPRO of Fernandina Beach/Yulee out. They came out to my home and removed all of our belongings from the room and neatly arranged them into another room. I was unable to be there when they arrived so I left a key for them. When we came home that evening we could not believe how neatly they arranged our clothes on rolling racks and displayed our shoes and even separated my wife’s clothes from mine. They removed the shelves from the walls and the ceiling that was damaged. They cleaned everything in the room and made sure there was no mold anywhere. When everything was repaired by the roofer they conducted a water test and then they replaced the drywall and did all of the mud work. They also repainted everything and did the knockdown on the ceiling. They came out every day until the job was complete. I was never home when they came out and they treated my home with respect making sure not to leave any mess behind each day. They made the process so easy and comfortable for us. I highly recommend SERVPRO of Fernandina Beach/Yulee for any water damage needs and any other services they provide. Thank you to all of the staff, you all are Awesome!” D. Raulerson, Fernandina Beach

If water damage, from the smallest toilet overflow to a full house flood, threatens your home or office call us at (904) 729-2401.  We are here to help and care for not only your home or office, but for you as an individual.  We understand that each job is not simply a job, but is someone allowing us to come into their lives during a very stressful event.  Our ultimate goal is to help make it a little less stressful on you – and most of all, to make it “Like it never even happened.”

When Major Storms Hit, We Are Backed By Unmatched National Resources

10/31/2018 (Permalink)

Why SERVPRO When Major Storms Hit, We Are Backed By Unmatched National Resources A nationwide system of more than 1600 qualified franchises backs SERVPRO of Fernandina Beach/Yulee.

When a major storm hits the our area, not only is SERVPRO of Fernandina Beach/Yulee ready to respond, but we are backed by two major support squads coordinated by our corporate office that ensure timely mitigation of your storm damage.

Our Resources Are Unmatched

First, there’s SERVPRO’s Disaster Recovery Team (called Storm Team), which mobilizes from across the country, as needed, to support large storm events.  A nationwide system of more than 1600 qualified franchises backs SERVPRO of Fernandina Beach/Yulee. This network of franchises travels at a moment's notice to support us when needed. Strategically positioned and available 24 hours a day and 365 days a year, the SERVPRO Storm Team Professionals are prepared for the unpredictable. This network proved to be invaluable when Hurricane Irma struck. We were able to reassure homeowners that their damages would be mitigated on a timely basis, which is an assurance many of our competitors simply cannot offer.

For losses of 50,000 sq. ft. or more, the SERVPRO Commercial Large Loss Division is called in. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager who helps ensure seamless communication and timely mitigation. 

For example, when the Wells Fargo Center, which covers an entire block in downtown Jacksonville, was flooded from Hurricane Irma, SERVPRO’s Commercial Large Loss Division was the disaster recovery team that was called in to mitigate damages. The team pumped water out of the basement garage, the basement level of the building and the loading dock area that was flooded. Those levels were filled with mud that had to be extracted and cleaned up.

When storms strike and you need an immediate response, call SERVPRO of Fernandina Beach/Yulee at 904-729-2401