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Keeping Your Nassau/North Jax Plant Open Following Water Damage  

2/16/2018 (Permalink)

Commercial Keeping Your Nassau/North Jax Plant Open Following Water Damage    SERVPRO has the skilled professionals who can work as a team to reduce downtime.

Industrial settings such as factories and assembly plants require consistent environmental conditions. Standing water, in any area, from any source, can immediately halt production and affect not only worker safety but also company profits, for months to come. SERVPRO has the skilled professionals who can work as a team to reduce downtime, working around your employees, if needed, to return your operations to full speed again. 
Fernandina Beach and North Jacksonville area business owners will always have emergency commercial water removal services available for whenever situations with invasive, problematic water issues threaten to halt normal business operations. SERVPRO is known nationwide as a trusted name in emergency situations of any type or magnitude. Our water removal professionals that care about your employees' health, your business, and the general public can make it “Like it never even happened,” and quickly. We know time is money. Our goal is to help you stay open, operational, and in business. 
Starting with the appropriate-sized extraction equipment for the situation, we quickly remove any visible water from the site. When this stage is complete, our experts will start the process of returning your factory to an adequately dry state again. Using commercial grade air movers will decrease the overall drying time by substantially increasing the rate of evaporation. For Large Loss emergencies, we can utilize large refrigerated dehumidifiers that can each draw up to 100 lbs of moisture from the air daily. Concrete floors, after returning to a dry enough state, can be treated under larger pieces of manufacturing equipment with anti-fungal sealants that are quick drying. This application protects these areas from future mold growth. 
Depending on the type of water, and its source, we may not be able to save all of a business's inventory. Our efforts can largely prevent metal mesh floors and staircases from peeling and corroding, equipment cases from rusting, the wiring of components in tools and machinery from developing shorts, and other, common effects of water damage to industrial equipment and structures. Hand-cleaning of the details in your machinery, molds, and lines, including tubing, basins, and other affected areas will ensure that your finished goods are not affected in the future.

For any size water emergency involving any category of water, contact SERVPRO of Fernandina Beach/Yulee at 904-729-2401 to begin the restoration process and get back in business. We are available 24/7 to assist in any emergency situation your business or factory may experience.

Tips to Help Prevent Condensation & Resulting Mold

2/8/2018 (Permalink)

Mold Remediation Tips to Help Prevent Condensation & Resulting Mold Fixing leaky plumbing helps to reduce humidity and prevent mold.

Condensation can be a sign of high humidity, which can lead to mold problems. The key to mold control is moisture control, and you can solve moisture problems before they become mold problems! How are some tips to reduce humidity:

  • Increase ventilation or air movement by opening doors and/or windows, when practical.  Use fans as needed.
  • Cover cold surfaces, such as cold water pipes, with insulation.
  • Increase air temperature.
  • Fix leaky plumbing and leaks in the building envelope as soon as possible.
  • Watch for condensation and wet spots. Fix source(s) of moisture problem(s) as soon as possible.
  • Prevent moisture due to condensation by increasing surface temperature or reducing the moisture level in air (humidity). To increase surface temperature, insulate or increase air circulation. To reduce the moisture level in air, repair leaks, increase ventilation (if outside air is cold and dry), or dehumidify (if outdoor air is warm and humid).
  • Keep heating, ventilation, and air conditioning (HVAC) drip pans clean, flowing properly, and unobstructed.
  • Vent moisture-generating appliances, such as dryers, to the outside where possible.
  • Maintain low indoor humidity, below 60% relative humidity (RH), ideally 30-50%, if possible.
  • Perform regular building/HVAC inspections and maintenance as scheduled.
  • Clean and dry wet or damp spots within 48 hours.
  • Don't let foundations stay wet. Provide drainage and slope the ground away from the foundation.

For more information on mold cleanup and restoration please visit SERVPRO® Mold Cleanup & Restoration. If you have any questions or would like to schedule an appointment call us today at 904-729-2401.  

Tips to Help Prevent Water Damage In Nassau/North Jax Homes

1/26/2018 (Permalink)

Water Damage Tips to Help Prevent Water Damage In Nassau/North Jax Homes Knowing where to locate shut-off valves can help to minimize water damages in the event of a plumbing or appliance failure.

Knowing common sources of water damage around your home can help you avoid big repair bills as well as time and trouble. Most floods and water damage are caused by plumbing and appliance failures. An example would be dishwashers, toilets, or washing machines that leak or overflow. The waste-filled, chemical-laden water, which may be either gray or black water can give rise to a toxic environment. In this case water removal is the number one priority. View the tips below for preventing water damage and knowing what to do if and when it occurs.


  • After flushing, remain in the bathroom until the fill valve has finished refilling the bowl.
  • If the bowl or tank begins to overflow, turn off the water at the supply valve.
  • Inspect the flushing mechanism inside the toilet every six months.
  • The fill valve should shut off when the float reaches the proper water level.
  • Operate the shut-off valve to make sure the water supply will turn off properly. Replace if needed.

Washing Machines  

  • Turn supply valves off when not in use for extended periods of time.
  • Do not operate the washing machine while the home is unoccupied.
  • Inspect the water supply lines every six months.
  • Check the hoses for cracks, kinks, blisters, or scaling, all of which are commonly found near the hose connection.
  • Replace washing machine hoses every 5 years or according to manufacturer’s instructions.
  • Consider using reinforced braided stainless steel hoses

Water Heaters   

  • Have a professional inspection of the anode rod at least once every two years and annually once the warranty has expired. The rod may eventually corrode and leave the tank vulnerable to damage.
  • Remove sediment by flushing the tank every six months. Sediment can build up faster in areas with hard water.

Refrigerator Icemakers

A refrigerator containing a water filtration system and ice maker may develop hose leaks from the water supply line. If these leaks remain unnoticed for extended periods of time, they can give rise to mold proliferation and damage to the walls, floors, and the foundation. If the refrigerator is leaking water, it could have a clogged or frozen defrost drain.

  • Proper installation of the ice maker supply line hose is important to avoiding water damage.
  • Ensure a tight connection between the hose and valve however, avoid over-tightening.
  • If kinks are present, replace hose.
  • Leave a 3 to 4 inch gap between the back of the refrigerator and the wall to prevent the hose from crimping.
  • When pulling the refrigerator out for cleaning or service, avoid getting the hose caught beneath the wheels.
  • Locate the water shut-off valve and check for leaks.
  • Be sure water line fittings are secure.


  • Run the dishwasher after you get home and before you go to bed so you are able to shutoff the appliance at the first sign of trouble.
  • When your unit floods, don’t panic. Instead, unplug the device or shut off the circuit breaker.
  • Remove any debris from the drain gate; the drain gate is found on the bottom of the dishwasher.
  • Inspect the drain and determine if it drains properly. If the water doesn’t drain, the hose that runs from the unit to the kitchen sink may need to be replaced or repaired.

If you have water damage problems or flooding, call SERVPRO of Fernandina Beach/Yulee at 904-729-2401. We’ll be there to help 24/7. For more information, visit:

Water Damage Restoration

Water Damage Tips

Water Damage Restoration Process

Storm Damage Restoration and Cleanup

SERVPRO Assists in Restoration of Historical St. Peter’s Episcopal Church, Fernandina Beach

1/17/2018 (Permalink)

Commercial SERVPRO Assists in Restoration of Historical St. Peter’s Episcopal Church, Fernandina Beach SERVPRO of Fernandina Beach/Yulee provides commercial cleaning services for unusual jobs.

The SERVPRO of Fernandina Beach/Yulee crew had the opportunity to apply their skills in unusually historical and beautiful surroundings recently as we were called in to assist in the restoration of St. Peter’s Episcopal Church in downtown Fernandina Beach. 

Floors had been sanded down and refinished and repairs were made before the SERVPRO crew came in to clean the wood dust residue from walls and windows. Stained glass windows were meticulously vacuumed in the sanctuary, which boasts 26’ ceilings. An electric vertical personnel lift was used to access walls and stained glass windows in the sanctuary, which was constructed in 1881.

The church has a fascinating history. A nearby historical marker reads, "The church was organized as a mission in 1858 and was consecrated the following year by the Rt. Rev. Francis Huger Rutledge, first Bishop of Florida. During the War it was used by Federal forces occupying Fernandina and many of its interior possessions were lost. The building was restored to sacred use during the Reconstruction Period, but was destroyed by fire in 1892. The present neo-Gothic church was completed in 1893."

St. Peter's is located at the eastern edge of downtown Fernandina Beach, on Atlantic Avenue between 8th and 9th Streets. The Fernandina Beach Historic District where the church is located was added to the National Register of Historic Places in 1973.

SERVPRO of Fernandina Beach/Yulee provides specialty commercial cleaning services in addition to clean-up and restoration services for water, fire and mold damage. Call us at 904-729-2401 if you need these services at your home or business.

Do You Know Where Your Main Water Shut-off Valves Are?

1/15/2018 (Permalink)

Water Damage Do You Know Where Your Main Water Shut-off Valves Are? As our mascot, Dewey, is showing here, the water shut-off valve inside this home is located in the garage.

No one expects pipes to burst, water heaters to break, or toilets and washers to overflow.  If this happens, your quick response along with the highly trained specialists from SERVPRO of Fernandina Beach/Yulee will limit your damages and potentially save you thousands of dollars! Here are some tips for locating water shut-off valves on your property.

Source: The Spruce…

Finding the Water Shut-Off Valves

Some things in life are worth learning before it's too late—like the locations of your water shut-off valves. If a water pipe springs a leak, knowing where the shut-off valve is could save you thousands in water damage repairs. What's more, you can't make those major plumbing repairs or improvements unless you first turn off the water.

Home water systems contain two types of shut-off valves: main or master shutoff valves for stopping the flow of water to the entire house and individual or supply shut-off valves for specific appliances and fixtures.

Before Anything Else, Try to Cut Off Water Close to Source

If you have a leak at your toilet, sink, clothes washer, or ice maker, shut off water close to the source:

  • Toilet:  Look under the toilet, against the wall.  You will see flexible metal tubing.  Turn the handle clockwise until the handle stops.  Do not force.
  • Sink:  Look under the sink cabinet.  You will see two sets of flexible metal or plastic tubing.  Turn clockwise.
  • Clothes Washer:  Some houses have the valves clearly exposed above and behind the washer.  Turn both valves clockwise.  If you do not see these valves, slide the washer outward and you will likely see them.
  • Dishwashers: The water supply tube running to the dishwasher often has a fixture shutoff valve controlling it. In many cases, this is also located under the kitchen sink base cabinet, and it may be close proximity to the sink faucet shut-off valves. 
  • Refrigerator ice makers/water dispensers: The small copper or mesh supply tube running to the refrigerator usually has a small saddle valve or other devices that can be shut off to close down the water supply. 

Now for the main water shut-offs to the house…

  1.  Water Main:  Locate Shut-Off Valve Within the House

This is the best way to shut off water in your house.  It will cut off your home's entire water supply, allowing you to open up any pipe within the house.

Unlike the main water valve, it should be easy to access and not involve special tools or digging. (The only problem is that not everyone has one. In this case, turn off the pump at the electrical box.)

But where would you find yours?  Put on your detective's hat for this one.  Suggestions:

  • Inside/Outside Perimeter:  In most cases, it will be near the perimeter of the house—like the outside wall in a utility area where the main water line enters the house, or on an outside wall near the water meter. This valve will always be located on the house side of the water meter and is usually a rather large valve. 
  • Ground Level:  Keep your focus on-grade.  So, if you are in a basement, you will be looking at eye level or above.  If on a ground level floor, you will be looking down.
  • Path of Least Resistance:  Imagine a straight line extending from your outdoor water meter to the nearest point of your home's exterior perimeter.  Water lines will take the shortest path to get to a house.  Where that line meets your house is likely where the house's shut-off is located.
  • Check Inspection Report:  If you still have your property inspection report from when you purchased the house, it should indicate the location of the shut-off valve.  Inspection reports often follow a standardized format, so you may find this information located in Section 6.1.
  • Access Panels:  Look for any kind of access panel.  Water cut-off valves are not supposed to be sealed up behind drywall.  However, your home's previous owner may have unwisely sealed the valve behind a wall.  Most homeowners--and any legitimate contractor--will create an access panel around the valve.

Where It Is Not:  It is likely not under a sink.  The shut-off to the water heater may look promising, but that only affects the outflow of hot water from that point.  Do not confuse the gas shut-off to the furnace or water heater with water lines.

  1. Water Main:  Locate Main Shut-Off Value Outside By Meter

If the previous two options fail, try to shut off the water main outside.  

This will cut off all water in the house.  This is the most rigorous option and will involve tools, and possibly even tools that you do not have on hand.  It is dirty work and may involve digging.

Locate the round, square, or rectangular steel or iron lid.  Lift the lid and set the lid to the side.  If there is dirt or sand, remove gently with your hand or a garden trowel.  Do not discard.  If you live in a climate that freezes in the winter, this sand/dirt is required to prevent the pipes from freezing and bursting.

After clearing the box, you will see three things:

  • Water Meter:  A glass-covered meter that may have a secondary cover to protect the glass.  Ignore this as it has nothing to do with shutting off the water.
  • Water Company's Shut-Off Valve:  This will be on the street side of the water meter.  See attached image.  This turn-off is designed so that only the water company can turn it off with a special tool.  Do not turn this off.  Even if you manage to get a Vise-Grip or Crescent wrench on this, you would find it exceedingly difficult to turn.
  • Your Shut-Off Valve:  This will be on the house side of the water meter.  It may have a knob for turning or it may have a nut.  There is no standard size for this nut.  For example, some are 3/8" and require a ratchet wrench with an extender for access.  Turn this clock-wise.

If you need help locating your main water shut-off valves, you can schedule a service call for SERVPRO of Fernandina Beach/Yulee to come out and assist you. Call us at 904-729-2401 if you are interested. It would be money well spent to protect your home investment.

The Mold Remediation Process  

1/11/2018 (Permalink)

Mold Remediation The Mold Remediation Process    Call SERVPRO of Fernandina Beach/Yulee at 904.729.2401 if you have a mold problem. Here is a job we recently did on Amelia Island.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process. First you should know that we are a State of Florida Licensed Mold Remediator. Our license number is MRSR450. Now, here is a step-by-step explanation of the mold remediation process:

  1. Emergency Contact – Call SERVPRO of Fernandina Beach/Yulee at  (904) 729-2401

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

  1. Inspection and Mold Damage Assessment 

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

  1. Mold Containment 

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

  1. Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

  1. Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors using fogging equipment. Learn more....

  1. Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call SERVPRO of Fernandina Beach/Yulee at 904.729-2401 if you have a mold issue. We have been serving Nassau County and North Jax, including Oceanway, River City, Dunn Avenue, and the Heckscher Drive areas for more than a decade. We have the experience, license, and equipment to restore your mold problem and care for your belongings.

Hurricane Irma Leaves Hidden Mold in Amelia Island Condo  

1/8/2018 (Permalink)

Mold Remediation Hurricane Irma Leaves Hidden Mold in Amelia Island Condo    Call SERVPRO of Fernandina Beach/Yulee at 904-729-2401 if you suspect mold in your home or business.

Mold problems are often invisible problems because mold commonly strikes where it cannot be seen. For example, this Amelia Island condominium had suffered water damage as a result of Hurricane Irma, but the unit was not appropriately dried due to a power outage and the leak that caused the damage was never repaired. Leaks in the windowsill and roof resulted in mold in the walls that was visible only once baseboards were removed. The remaining moisture, along with the warm temperatures and high humidity we experienced in our area during the fall, allowed mold spores to multiply and eventually grow through the entire structure and drywall.

The result was a festering problem, the extent of which was not visible to the naked eye.

The mold infested the framing and support structures. In several locations, the growth had spread down the walls.

SERVPRO of Fernandina Beach/Yulee began clean-up by sealing off the affected areas with containment area of plastic sheeting to avoid further contamination. Once enclosed, our technicians started the demolition and removal of all infested drywall, insulation, window trim and baseboards.

Next, we cleaned and sprayed studs and every surface with an anti-microbial agent and removed loose spores by either wiping down every surface or vacuuming them up with a commercial grade vacuum and special HEPA filters designed to catch and trap spores.

Though replacement of demolished property was handled by the Homeowner’s Association (HOA), the homeowner was thrilled to know that we had gotten to the source of the problem and there would be no more lingering effects.

If you suspect there is a mold problem in your home or business, visit our web site or call (904) 729-2401 for more information.

Fernandina Beach/Yulee/North Jax Residents: Ring in the New Year Safely!

12/22/2017 (Permalink)

Fire Damage Fernandina Beach/Yulee/North Jax Residents: Ring in the New Year Safely! We at SERVPRO Fernandina Beach/Yulee/North Jax wish you a safe and Happy New Year!

Fireworks are a popular way to celebrate and ring in the New Year, but injuries, fires and home insurance claims can put a damper on this longstanding holiday tradition.

Fireworks are beautiful and fun, but dangerous…

In 2008, fireworks caused about 22,500 fires and $42 million in property damage, and even if you have the right home insurance coverage, setting off fireworks on your property entails risks. In addition to putting your home and your neighbors' homes in danger, fireworks can cause serious injuries. In 2008, hospital emergency rooms treated about 7,000 fireworks-related injuries, according to National Fire Protection Association (NFPA). About 40 percent of these injuries happened to children under the age of 18. 

Protect yourself and your family…

If consumer fireworks are legal where you live and you decide to set them off on your own, be sure to follow these important safety tips:

  • Never allow children to handle or ignite fireworks, including sparklers
  • Read and follow all warnings and instructions.
  • Wear eye protection.
  • Be sure other people are out of range before lighting fireworks. Never throw or point fireworks at people or animals.
  • Only light fireworks outdoors on a smooth, flat surface away from homes, dry leaves and flammable materials.
  • Never try to relight fireworks that have not fully functioned.
  • Keep a bucket of water and a garden hose nearby in case of a malfunction or fire.

Make sure that your home is equipped with working smoke alarms on every level, and that everyone in the home knows the sound the alarm makes and what it signifies. Have a home fire escape plan with two ways out of every room and a designated outside meeting place. Practice the plan with all members of your household both at night and during the day.

We at SERVPRO Fernandina Beach/Yulee/North Jax wish you a safe and Happy New Year!

Looking Back at 2017 With Gratitude: Thank You from SERVPRO Fernandina Beach/Yulee/North Jax

12/19/2017 (Permalink)

Community Looking Back at 2017 With Gratitude: Thank You from SERVPRO Fernandina Beach/Yulee/North Jax We at SERVPRO Fernandina Beach/Yulee/North Jax wish you a very Merry Christmas and a Happy New Year!

The holiday season offers us a special opportunity to extend our personal thanks to our friends, our customers, our neighbors and all of those we come into contact with throughout the year. As the year ends, we think about all we are grateful for. Our relationship with you is something we very much appreciate.

As we look back on 2017, we have seen much change in our community and one challenge we’ve all had to live with is being struck by two majors hurricanes in the past two years. In the restoration business, we see first-hand how devastating these storms can be. They change the face of our community, and the lives and homes of all of the people affected.

We were called in to help many of you recover from the storm, and we did our best to do so with haste and compassion. Some of you are still recovering and we continue to do our best to help. Please call on us if you have lingering storm problems.

We welcome the opportunity to serve you. Though it may be under unpleasant conditions when we do so, we strive to help you get through these situations as painlessly as possible. We understand that we may be the last people you want to see, but we will be here when you need us. We’ve been through a lot together, and together we will weather all storms.

So it is now that we wish to you a very Merry Christmas and a Happy New Year. We hope that peace, prosperity, and happiness be yours throughout the holidays and in years to come.


SERVPRO Fernandina Beach/Yulee/North Jax

Nassau/North Jax Homeowners: Keep on Eye on Temps to Prevent Pipes From Freezing

12/8/2017 (Permalink)

Water Damage Nassau/North Jax Homeowners: Keep on Eye on Temps to Prevent Pipes From Freezing All it takes is a few hours of freezing temperatures for your pipes to freeze.

Okay, so it’s probably not likely, but it never hurts to be prepared. With temperatures expected to drop to at or near freezing over the coming week, frozen pipes could be an issue in North Florida.

WINTER STORM WATCH: Tonight through Wednesday afternoon. Icing/freezing rain may lead to dangerous road conditions by early Wednesday. 

Especially with everyone catching up from the holidays, winter weather can catch us off guard. All it takes is a few hours of freezing temperatures for your pipes to freeze.

Here are some helpful hints to help you avoid problems:

  • Keep one or two faucets dripping
  • Direct warm air to any colder areas of your home
  • Leave cabinet doors open to allow warm air in--especially if your kitchen sink is on an outside wall
  • Disconnect your hose from the outside faucet
  • Seal leaks that allow cold air into your home where pipes are located

Water damage caused by frozen pipes can be one of the most damaging problems a homeowner can face. Most homeowners insurance will cover damage resulting from a frozen pipe provided you can prove that you took measures to prevent the pipe from freezing.

The good news is that SERVPRO of Fernandina Beach/Yulee will be here to help 24/7 if you run into frozen pipes and resulting water damage problems. Call us at 904-729-2401.