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When Water Damage Strikes, SERVPRO of Fernandina Beach/Yulee Is There!

5/21/2018 (Permalink)

Water Damage When Water Damage Strikes, SERVPRO of Fernandina Beach/Yulee Is There! The first 24 hours following a water loss are the most important in preventing secondary or permanent damage.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within fours hours of being notified of a loss, SERVPRO of Fernandina Beach/Yulee will be on-site to help ensure a water damage is handled by completing the following steps.

SERVPRO of Fernandina Beach/Yulee will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.

Emergency Services
SERVPRO of Fernandina Beach/Yulee will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services step-by-step.

To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO of Fernandina Beach/Yulee technician will monitor the drying process. The updates will be consistently communicated to you.

Restoration Services
SERVPRO of Fernandina Beach/Yulee will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to preloss conditions.

Call SERVPRO of Fernandina Beach/Yulee at 904.729.2401 if you experience water damage.

Water Damage in North Jacksonville Hotel Challenges Operations

5/7/2018 (Permalink)

Commercial Water Damage in North Jacksonville Hotel Challenges Operations This thermal image shows water behind the walls of the hotel.

Whenever SERVPRO of Fernandina Beach/Yulee gets a call about water damage at a hotel, it’s all systems go! For our most recent job, eight rooms and a 60-foot hallway were impacted. Such a large-scale event impacts revenue significantly.

Not only does the hotel need to handle the costs of water damage restoration, but they must also deal with the potential lost income of closing down or reducing the number of available rooms during the repairs. In addition to dealing with damages to the actual hotel, hotel staff must also consider the issue of damaged personal belongings of their guests. Following are common causes of water damage in hotels:

  • Overflowing bathtub or bathroom sink
  • Toilet leaks
  • AC unit overflow
  • Water heater leaks
  • Broken shower drain
  • Sewer line back ups

The cause in this case was failure of a pipe in a wall going to the toilet in one of the rooms. We worked around the clock to complete the job as soon as possible while also trying to inconvenience guests as little as possible. In this case, the damage was limited to the first floor so at least water leaking from higher floors was not an issue.

SERVPRO of Fernandina Beach/Yulee specializes in the clean up and restoration of commercial properties after a water damage event. Our staff is highly trained and IICRC-certified. We understand that each day restoring the property is a lost day of revenue so we work overtime using a 6-step restoration process.

If you have water damage at your commercial property, call us at 904-729-2401.

Roof Damage from Hurricane Irma Results in Widespread Mold

5/3/2018 (Permalink)

Mold Remediation Roof Damage from Hurricane Irma Results in Widespread Mold SERVPRO of Fernandina Beach/Yulee will make mold problems 'like it never even happened."

Mold was one of many issues affecting this six-unit apartment building in North Jacksonville when SERVPRO of Fernandina Beach/Yulee first arrived on the scene. The roof of the building had suffered damage from Hurricane Irma some six months prior, and rain had been intruding into the building over this time period.

Consequently, the structure had much mold damage. Once the roof leak was addressed, we could proceed with mold remediation.

The Mold Remediation Process

Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for a “typical” mold remediation infestation:

  1. Emergency Contact -  Call us at (904) 729-2401
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

We are a Florida-Licensed Mold Remediator. In the state of Florida, any person or company advertising or representing oneself to be a mold remediator—or taking samples for purposes of testing for the presence of mold—must have a license. SERVPRO of Fernandina Beach/Yulee is licensed; you can verify the license of our company owner here. (Our license number is MRSR450.) A licensed contractor has the training, expertise and experience required to do the job well, safely and to code.

If you have mold issues call, us at 904.729.2401. We’ll make it ‘like it never even happened.”

Flood Action Steps For Businesses

4/30/2018 (Permalink)


If an advanced Flood Warning has been issued, there are several precautions that can be taken to help minimize damage to certain areas of your business:

  • Turn off utilities at the main switches or valves if instructed to do so.
  • Disconnect electrical equipment and appliances.
    Move vehicles out of low lying parking garages.
    Raise elevators from bottom floor.



  •  Account that all employees are safe by establishing evacuation plans in advance, identifying areas outside the building that are designated meeting places. Assign select individuals to keep a list of their assigned team’s names and contact numbers in order to account for their whereabouts.
  •  If water enters the building and evacuation becomes impossible, move to an upper floor, and wait for rescuers.
  •  While evacuating, avoid attempting to drive through floods or rising water, nearly half of all flash flood fatalities are auto-related.
  •  Do not touch electrical equipment if you are wet or standing in water.
  •  Do not walk through moving water. Even six inches of moving water can make you fall.
    •  Use no open flames (there may be gas escaping from ruptured mains).
    •  Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage.

Water may also be electrically charged.

    •  Stay out of any building if it is surrounded by flood waters.
    •  Listen for news reports to learn if the community’s water supply is safe to drink.
    •  Return only when authorities indicate it is safe.


  • Contact local emergency officials.
  • Secure main entrances to building.
  • Alert Security company and Alarm company of the situation.


  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Give priority to the protection of power plant and fire pumps, keeping them in service if at all possible.
  • Open basement or low-level windows to equalize water pressure on the building’s foundation and walls.
  • Begin water damage mitigation steps only if local emergency officials deem the structure safe to enter.
  • Notify your insurance agent or Risk Manager to determine insurance policy guidelines and steps to take.


  • Contact SERVPRO® of Fernandina Beach/Yulee to activate your Emergency READY Profile, if applicable, and request service.
  • Ensure availability of key decision maker to authorize mitigation work to begin.

Flood Tips for Businesses

4/24/2018 (Permalink)

Storm Damage Flood Tips for Businesses If your business experiences flooding, call the restoration experts at SERVPRO of Fernandina Beach/Yulee at 904.729.2401!

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage. In fact, nearly 25% of last year’s claims paid by the National Flood Insurance Program (NFIP) were for policies in moderate to low-risk communities. On average, floods cost $6 billion in annual losses in the U.S. Flooding can also result from plumbing failures, frozen pipes and damaged structures. Flood damage can affect your business operation in a variety of ways and can range in size from being isolated to a single room to entire floors being fully submerged.

Knowing how to prepare and deal with potential flooding in advance can affect how much of your property can be restored and how much has to be replaced. Below are prevention, mitigation and restoration tips to follow until help arrives:

Flood Preparation Tips:

  •  Determine if your property is in a flood plain.
  •  In any emergency, always listen to the instructions given by local emergency management officials.
  •  Carefully assess how your company functions, both internally and externally, to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating.
  •  Plan what you will do if your building, plant or store is not accessible. This type of planning is often referred to as a continuity of operations plan, or COOP, and includes all facets of your business.
  •  Plan for payroll continuity.
  •  Review your emergency plans annually. Just as your business changes over time, so do your preparedness needs. When you hire new employees or when there are changes in how your company functions, you should update your plans and inform your people.
  •  Visit: a comprehensive plan and to learn about emergency plans.

When Storms or Flooding Occur in Fernandina Beach or North Jax, SERVPRO is ready!

4/18/2018 (Permalink)

Storm Damage When Storms or Flooding Occur in Fernandina Beach or North Jax, SERVPRO is ready! If you have storm or flood damage, call SERVPRO of Fernandina Beach/Yulee at 904.729.2401!

SERVPRO of Fernandina Beach/Yulee specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit our area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today at 904.729.2401

It's going to be another busy, above average hurricane season meteorologists say

4/10/2018 (Permalink)

Source: USA Today

After a nightmarish 2017 hurricane season featuring monsters such as Harvey, Irma and Maria, many in the U.S. are hoping for a quieter year. A top forecasting group says that won't be the case.

Meteorologist Phil Klotzbach and other experts from Colorado State University — regarded as the nation's top seasonal hurricane forecasters — predict 14 named tropical storms, of which seven will become hurricanes. Both numbers are above the average of 12 and six, respectively.

A tropical storm becomes a hurricane when its wind speed reaches 74 mph. 

Of the seven predicted hurricanes, three are expected to spin into major hurricanes — category 3, 4 or 5 — with sustained wind speeds of 111 mph or greater. The group said there's a slightly above-average chance for major hurricanes to make landfall along the U.S. coastline. Klotzbach put the chance of a major hurricane strike at 63%. 

The Atlantic hurricane season runs from June 1 to Nov. 30, though storms sometimes form outside those dates.

Colorado State's prediction in 2017 was low: Last year, the team predicted 11 tropical storms would form, of which 4 would become hurricanes. In all, 17 tropical storms developed and 10 strengthened into hurricanes.

One of the major determining factors in hurricane forecasting is whether the U.S. is in an El Niño or La Niña climate pattern, he said.

El Niño is a natural warming of tropical Pacific Ocean water, which tends to suppress the development of Atlantic hurricanes. Its opposite, La Niña, marked by cooler ocean water, tends to increase hurricanes in the Atlantic.

Klotzbach said we're now in a weak La Niña event, which appears likely to diminish over the next several months. At this point, a significant El Niño is not anticipated for the summer or fall, he added.

The other big question mark in this season's predictions are how warm sea-surface temperatures will be in the tropical and far North Atlantic Ocean during the peak of the Atlantic hurricane season, according to the forecast. 

Hurricanes need the fuel of warm ocean water to develop and strengthen. 

AccuWeather released its hurricane forecast for the upcoming season earlier this week, predicting 12-15 named storms would form, of which six to eight will be hurricanes. The firm said three to four are likely to hit the U.S.

The National Oceanic and Atmospheric Administration will issue its forecast in May.

Nassau County/North Jax Residents: Make An Emergency Plan

4/10/2018 (Permalink)

Storm Damage Nassau County/North Jax Residents: Make An Emergency Plan   Knowing how to contact each other in the event of an emergency is a key part of your emergency plan.

Source: Department of Homeland Security

Make an emergency plan today. Your family may not be together if a disaster strikes, so it is important to know which types of disasters could affect your area.  Storms most commonly affect his area. Know how you’ll contact one another and reconnect if separated. Establish a family meeting place that’s familiar and easy to find.

Step 1: Put together a plan by discussing these 4 questions with your family, friends, or household to start your emergency plan.

  1. How will I receive emergency alerts and warnings?
  2. What is my shelter plan?
  3. What is my evacuation route?
  4. What is my family/household communication plan?

Step 2:  Consider specific needs in your household.

As you prepare your plan tailor your plans and supplies to your specific daily living needs and responsibilities. Discuss your needs and responsibilities and how people in the network can assist each other with communication, care of children, business, pets, or specific needs like the operation of durable medical equipment. Create your own personal network for specific areas where you need assistance.  Keep in mind some these factors when developing your plan:

  • Different ages of members within your household
  • Responsibilities for assisting others
  • Locations frequented
  • Dietary needs
  • Medical needs including prescriptions and equipment
  • Disabilities or access and functional needs including devices and equipment
  • Languages spoken
  • Cultural and religious considerations
  • Pets or service animals
  • Households with school-aged children

Step 3: Fill out a Family Emergency Plan

Download and fill out a family emergency plan or use them as a guide to create your own.

Step 4: Practice your plan with your family/household

If storms impact your home or property, call SERVPRO of Fernandina Beach/Yulee at 904.729.2401. We’ll treat your family with compassion and your property with respect.

Our Emergency Ready Profile Helps Local Businesses Prepare for Hurricanes

4/5/2018 (Permalink)

Commercial Our Emergency Ready Profile Helps Local Businesses Prepare for Hurricanes SERVPRO of Fernandina Beach/Yulee offers a free service to help businesses prepare for hurricanes and other emergencies.

The fact that we’ve had two hurricanes in this area during the past two years is good reason for businesses to prepare in advance for storms and weather-related emergencies. SERVPRO of Fernandina Beach/Yulee  offers a complimentary assessment of your facility that can minimize business interruption in the event of a disaster.

This assessment provides the critical information needed to begin mitigation and recovery services and serves as a quick reference for important building and contact information. This is a FREE, no strings attached service for local businesses. It's called SERVPRO Emergency READY Profile™  (ERP), and here are some advantages of the program:

  • Includes a concise Profile Document that contains the critical information needed in the event of an emergency.
  • Provides facility details such a shut-off valve locations, priority areas, and priority contact information.
  • Identifies the line of command for authorizing work to begin.
  • Offers a mobile app for easy accessibility of this information.

The time to gather and store information like emergency contact numbers; insurance contacts; and the location of water shut-off valves, fuse boxes, fire suppression system controls, and such is before an emergency strikes, not during an emergency, Having this information at your fingertips can help emergency responders react as quickly and effectively as possible, helping to limit loss of property and even lives.

We encourage all property owners to take advantage of the no-cost emergency planning tools available from the Federal Emergency Management Agency (FEMA), as well as SERVPRO’s Emergency READY Profile and READY Plan Mobile App.  

SERVPRO specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened.” Don’t wait until hurricane season to call us at 904-729-2401 to schedule your ERP. We serve Fernandina Beach, Yulee, Callahan, Hilliard, and North Jacksonville, including Oceanway, River City, and the Heckscher Drive and Dunn Avenue/Lem Turner areas.

Rain Damage vs. Flood Damage

3/30/2018 (Permalink)

Water Damage Rain Damage vs. Flood Damage If you suffer water damage to your home or business, call us at 904.729.2401.

What is the difference between rain damage and flood damage to your home?

Rain damage is caused by falling water. A leaky roof or window can cause rain to intrude into your home. Gutters and downspouts can also be a large contributor to rain damage. It is important to clean your gutters and downspouts to keep the rain away from your walls and windows.

Flood damage is caused by rising water. Improper grading, failing drainage, or rising creek water are all examples of how flood damage can occur in your home. Flood damage can also cause cracks to your foundation allowing excess water to intrude into your home.

It is important to professionally dry the structure so as to prevent further damage. SERVPRO of Fernandina Beach/Yulee uses updated technology and professionalism to treat your home as if it is ours. We want to help you restore your home “Like it never even happened.”

Learn more about our water restoration process. If you suffer water damage to your home or business, call us at 904.729.2401. We offer 24/7 emergency service.

CC Image Courtesy of s58y on Flickr.